Shipping Policy
Shipping Policy
Last Updated: 01/01/2025
Thank you for choosing Luminavite.com! We specialize in providing digital products, including gift cards, with instant email delivery. Below is an outline of our shipping process and delivery terms for our digital products.
1. Delivery Method: Instant Email Delivery
All digital products, including gift cards, are delivered instantly via email after your payment is processed successfully.
- Instant Delivery: Once your payment is confirmed, you will receive your digital product (e.g., a gift card code) directly in your inbox. This process typically takes just a few minutes.
- Email Address Accuracy: Please ensure the email address you provide during checkout is correct. We are not responsible for undelivered products due to incorrect email information.
2. No Shipping Fees
Since all of our products are delivered digitally, there are no shipping fees associated with your order. You will only pay for the digital product itself.
3. Order Processing Time
- Instant Processing: All orders for digital products are processed immediately upon successful payment.
- You should receive your digital product (e.g., gift card) via email within minutes of completing your purchase.
Please check your inbox (and spam/junk folder) for the email containing your product. If you do not receive the email within 30 minutes, please contact us at [Insert Contact Email], and we will assist you promptly.
4. Digital Product Delivery Times
- Instant Delivery: The digital products you purchase from Luminavite.com are sent to your provided email address immediately after your payment has been confirmed.
- Possible Delays: In rare cases, there may be slight delays due to payment processor issues or email delivery delays. If this occurs, please allow up to 24 hours for delivery.
5. Lost or Missing Digital Products
If you did not receive your digital product (e.g., gift card) or if you made an error with the provided email address, please contact us immediately at [Insert Contact Email]. We will assist you in ensuring that you receive the correct product as quickly as possible.
6. Refund Policy for Digital Products
Please note that all digital products, including gift cards, are non-refundable once delivered. However, if you encounter any issues with your digital product (e.g., incorrect code, failure to redeem), please reach out to us immediately, and we will work with you to resolve the issue.
7. Contact Us
If you have any questions or concerns about your order or did not receive your digital product, please don’t hesitate to reach out to us. We are here to help!
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Thank you for shopping with Luminavite.com! We appreciate your business and strive to provide you with a seamless and fast digital shopping experience.